# 'notify-host-by-sam' command definition
define command{
        command_name    notify-host-by-sam
        command_line    <perl path> <script path>/sam_createcase --hostname=$HOSTNAME$ --type="$NOTIFICATIONTYPE$" --state=$HOSTSTATE$ --address=$HOSTADDRESS$ --output="$HOSTOUTPUT$" --date="$LONGDATETIME$"
        }

# 'notify-service-by-sam' command definition
define command{
        command_name    notify-service-by-sam
        command_line    <perl path> <script path>/sam_createcase --hostname=$HOSTNAME$ --type="$NOTIFICATIONTYPE$" --service="$SERVICEDESC$" --hostalias="$HOSTALIAS$" --address=$HOSTADDRESS$ --state="$SERVICESTATE$" --date="$LONGDATETIME$" --output="$SERVICEOUTPUT$"
        }

# Also, create a contact object which uses these commands. Modify the notification periods and notification options
# to your setup

# Create incident via samanage.com
define contact{
        contact_name                    sam
        alias                           samanage.com
        service_notification_period     24x7
        host_notification_period        24x7
        service_notification_options    w,u,c,r
        host_notification_options       d,r
        service_notification_commands   notify-service-by-sam
        host_notification_commands      notify-host-by-sam
        email                           <your email address>
        }

# Check availability and response time of sam
define command {
        command_name    check_sam
        command_line    <script path>/check_sam --response_warning=$ARG1$ --response_critical=$ARG2$
}

# The service definition of this script is usually connected to the nagios host itself:

define service {
        host_name               <your nagios host>
        service_description     Check SAM incidents
        check_command           check_sam_incidents
        use                     generic-service
}